4.1 - User Communication Features Explained

How to Message and Call Between Coaches and Learners

Effortlessly stay connected with others on the platform using the built-in messaging and calling features. Here’s how to start messaging, share media, and even initiate a video call with other users.

Step 1: On your home page, tap the chat icon.

Step 2: Browse the list of online users, and select the learner or coach you want to chat with.

Step 3: Type your message in the chat box and hit send.

Step 4: Visit a user’s profile and tap Chat to start or continue your conversation.

Step 5: When a message is received, reply directly in the chat window. Wait for the other person to respond to continue your conversation.

Step 6: Share pictures by tapping the attachment or image icon, then select and send your photo.

Step 7: For each message you send, tap and hold to access quick options like Reply, Copy, Edit, or Delete. Choose to delete a message for yourself, or for both sides if needed. When deleting messages sent by others, only copy or delete for yourself options are available.

Step 1: Access another user’s profile, such as a learner's profile, from the main user list or your chat list.

Step 2: Tap Chat on their profile to easily begin messaging.

Step 3: Type and send your message as usual.

Step 1: While in a chat, tap the call icon found at the top section of the screen to start a video call.

Step 2: Wait for the other user to answer the call.

Step 3: Once accepted, enjoy a real-time video call together.

Coaches and learners can seamlessly communicate through chat, share media, edit or delete messages, and make video calls—all from one convenient place. Start connecting and collaborating today!